home

about you

about us

services

projects

method

news

contact

05/27/08

Technology

Application software developer
Project Components Noteworthy
s4

Customer satisfaction
  • client customer service survey
  • customer survey
  • deliverables assessment
  • measured satisfaction before and after project
  • sample of clients invited to company's offices for in-depth discussions
  • help desk, documentation, invoicing, and product upgrade schedule overhauled
  • customer satisfaction increased from 78% to over 96% 
back to Results    back to Projects
   

feedback

top

comments, questions, requests:
email address

 
bookmark  Envision copyright ©2008 Envision Solutions.  All rights reserved.       ::  privacy policy  :: MIT OpenCourseWare: I'm invested